My key focus areas includes Problem Solving, Product Management, building and experimenting ideas using No-Code.
10+ years of experience across Product Management, Project Management and Technology Operations roles.
Led Regional Product Development teams to deliver impactful & delightful solutions.
Built and launched multiple side projects as an indiemaker.
π» Work Experience
Sr. Product Manager | FWD Insurance | Singapore | From Aug 2019
Leading regional digital product initiatives across distribution channels (ePOS for agents & brokers) and Self Service Employee Benefits Platform to go 100% paperless processing and reduce turnaround time by ~30%.
Leading product ideation, user experience research, and iterative feedback sessions with the sellers, agents, and relationship managers.
Product Manager responsible for Wealth Management client-facing digital platforms and relationship managersβ digital selling initiatives.
Led design workshops to co-create digital solutions with Relationship Managers, HNWI & UHNWI clients.
Launched βmyWealthβ - a flagship mobile banking solution co-created with WM clients
Conceptualised and Led an award-winning No-Code workflow automation platform resulting in 10 FTE savings per year with minimal upfront cost (150k USD).
Setup and ran regional PMO Office to support ongoing initiatives.
PMO Manager | Citibank | Singapore | Jan 2013 - Jan 2014
Contract PMO Manager responsible to set up and run regional PMO Office managing $100m+ project initiatives.
Product Support Consultant | UBS | Singapore | Jun 2012 - Dec 2012
Consultant responsible for Products Support in the Fixed Income trading desk.
Managed market data vendor solutions and support for high-frequency Fixed Income trading desk.
Sr. Software Engineer | Capgemini | Hyderabad, India | Mar 2010 - May 2012
Developed banking solutions on Mainframe using COBOL, JCL for HSBC.
Lead Intern | AT&T | Hyderabad, India | Feb 2009 - Feb 2010